Cancellation Policy
We understand that circumstances can change, and we strive to offer flexibility to our clients. Here’s our cancellation policy:
- Cancellation of Project-Based Services
- Clients can cancel project-based SEO services within 7 days of the contract date without incurring any additional costs.
- If the project is canceled after 7 days but before work has commenced, we will refund 80% of the total cost to cover administrative and planning expenses. No refunds will be issued once work has begun.
- Cancellation of Subscription Services
- Subscription-based services (e.g., ongoing monthly SEO packages) can be canceled at any time by providing written notice at least 7 days before the next billing cycle.
- Clients will continue to receive services until the end of the current billing period. No partial refunds will be provided for unused time within a subscription cycle.
- How to Cancel
- To cancel a service or subscription, send an email to [hello@centoseo.com] with your request. You will receive a confirmation of your cancellation within 1-2 business days.